AutoGreet provides the information and functionality you need to make your initial interaction with your customer a productive one. It allows you to:
AUTO GREET FEATURES.
- Quickly convert license plates into into VINS with CARFAX QuickVIN. Those VINS are then decoded to yield accurate parts and lubricants information.
- Lookup customers by license plate, QuickVIN, picture of VIN bar code or last name. This array of lookup options means no matter how you have tracked your customers in the past, AutoGreet will work for you.
- Review customers’ service history, CARFAX service history, oil type used, etc., so you can be ready to recommend the right services.
- Quickly complete new customer information on the tablet before sending a vehicle to the bay for service. This allows you to get more done on the front end of the transaction so you can better serve the customer later on.
- Verify the customer’s address with a live connection USPS data base, increasing accuracy and providing opportunities for future marketing.
- View work order, vehicle history and preventive maintenance schedule from the tablet. All of these reports combined with the CARFAX service history means you have all the data you need to service and sell the customer in the most professional and efficient way possible.
- Automatically print a work order, static windows sticker and preventive maintenance report if desired for each customer. Decide on what to print based on the customer's needs and your own. All of these items can print automatically before the car even hits the bay, improving service times and work flow.
- Customize and print a preventative maintenance schedule on the fly to maximize the effect of each individual sales presentation.
- View and manage customer comments from the tablet so you can identify special needs, notes or concerns from the first point of contact with your customer. Record new comments or notes so you don't miss a thing.
- Fill out required fleet information and view fleet checklist items on the tablet. Always know the particular "rules" and needs of the fleet customer to prevent billing mistakes and ensure the proper service for each fleet.
- Recall any customer from the POS to the tablet for presentation or further manipulation. You can take the tablet to the customer in the waiting area to review service history or make a sales presentation with the preventative maintenance schedule to maximize profitability and image.
- Upload your logo and change colors on the app to represent your shop’s brand.
WHAT YOU NEED.
- In-Store WiFi access to your network
- CARFAX ID for QuickVIN and Service History (Sign Up Link: Here)
- Android Tablet
- Minimum Screen Size of 7" and 1280 X 800 screen resolution
- Minimum Android OS version of 4.2
- Rear Facing AutoFocusing Camera (the better the camera the better the VIN capture feature works)
- A good case to accompany the tablet of your choice with a built-in screen protector (recommended)